We're here to help. Find answers below or reach out directly.
How do I restore my Premium subscription?
Open FitTrack, go to Profile and tap "Upgrade to Premium", then tap "Restore purchases" below the plans. Your Premium is tied to the Apple ID or Google account that bought it.
How do I cancel my subscription?
Subscriptions are managed through the App Store (iOS) or Google Play (Android). Go to your device's subscription settings and cancel from there.
My data disappeared after reinstalling. What do I do?
Your data syncs to our servers automatically when you're signed in. Sign in with the same email address to restore your history.
How do I delete my account?
In the app: Profile, Account details, then Delete account at the very bottom. It takes effect straight away. Our account deletion page lists what is deleted, and how to ask us if you cannot open the app.
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